Frequently Asked Questions
1. How can I make an appointment?
To make an appointment, please contact the clinic during regular business hours (M, T, W, and Th from 8:30am – 4:30pm and F from 8:30am – 12pm) at 785-1353.
2. Do you accept “walk-ins”?
We will accept “walk-ins” and “same-day” appointments for established patients depending on available openings for that day. We encourage patients to call ahead in order to reduce their wait time. We are not able to see new patients as “walk-ins”.
3. What types of insurance will you accept? Do you accept uninsured patients?
We accept Medicaid, Medicare, and most major insurance carriers. Co-pay for insured patients is due at time of service. If you are uninsured, we charge $40 for the initial visit and $20 for follow up appointments. Lab and testing fees are an additional cost to the patient.
4. What forms of payment do you accept?
At this time, we request that new patients pay their co-pay or fees in cash. Established patients may pay by cash or check. We are unable to accept debit or credit cards at this time. We apologize for any inconvenience.
5. How do I become a new patient?
New patients are required to come to the clinic in person to fill out basic forms with contact information, medical history, and health insurance information. We are not able to mail, e-mail, or fax the forms. Registration for new patients with Medicaid or some private insurance also includes contacting the insurer to designate Hope Health Center as their primary care physician. An appointment will be made after new patient registration is completed.